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Our botanicals are crafted from molds of real plants and hand-painted with up to 6 layers of botanical-grade pigment. We use our proprietary Real-Touch coating that replicates the texture of living foliage. In independent blind tests, 94% of participants could not distinguish our plants from real ones. See our Real vs Faux page for a side-by-side comparison.
Our leaves and foliage are made from premium PE (polyethylene) with our Real-Touch coating. Trunks and branches use sustainably sourced natural wood wrapped with preserved bark or moss. All materials are BPA-free, non-toxic, and meet CPSC safety standards. We never use PVC or harmful chemicals.
Absolutely. All our products are non-toxic and BPA-free, meeting US CPSC safety standards and California Proposition 65 requirements. Unlike many real plants (such as lilies, philodendrons, and pothos), our botanicals pose zero toxicity risk to curious pets or toddlers.
Our plants are infused with UV-stabilizing agents during production (not sprayed on), rated for 3,000+ hours of direct sunlight. For indoor use, fading is virtually nonexistent. For covered outdoor spaces like patios and porches, they maintain their color for years. This is backed by our 5-year guarantee.
Almost zero maintenance needed. A light dusting with a soft cloth or feather duster every few weeks keeps them looking fresh. For deeper cleaning, gently wipe leaves with a damp cloth or use compressed air. No watering, no pruning, no fertilizing, no repotting — ever.
Yes! Our plants are rated for covered outdoor use — patios, porches, covered balconies, and restaurant terraces. For fully exposed outdoor environments (direct rain and sun), we recommend our specifically labeled "Outdoor Collection" which uses additional weatherproofing treatments.
We ship from our fulfillment centers in California and New Jersey. Standard shipping (free on orders $99+) takes 5-8 business days. Expedited shipping (2-3 business days) is available at checkout for an additional fee. We ship to all 50 US states and Canada.
We offer a 30-day, no-questions-asked return policy. Simply contact us for a prepaid return label. Once received, your refund is processed within 3-5 business days. We also offer free exchanges if you'd like a different size or style. Items must be in original condition with packaging.
Currently we ship to the United States and Canada. International shipping to Europe, Australia, and select Asian markets is coming soon. Sign up for our newsletter to be notified when we expand to your region.
Yes! We partner with Afterpay and Klarna to offer interest-free installment plans. Split any purchase into 4 equal payments over 6 weeks with zero additional fees. Simply select your preferred option at checkout. No credit check is required for Afterpay.
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, Afterpay, and Klarna. All transactions are secured with 256-bit SSL encryption.
Our 5-year guarantee covers manufacturing defects, color fading under normal indoor use, and structural issues (broken branches, loose leaves) that occur under normal conditions. It does not cover damage from misuse, extreme weather exposure on non-outdoor-rated products, or cosmetic wear from pets. Simply contact us with your order number and photos for a hassle-free replacement.
Our team responds within 4 hours during business hours. We're happy to help with sizing, styling, or anything else.
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