Once your order ships, you will receive a confirmation email with your tracking number and carrier details.
Click the tracking link in your shipping confirmation email. If you cannot locate the email, check your spam folder or contact us with your order number and we will resend the details.
Standard orders typically arrive within 5–10 business days depending on your location. Freight shipments for oversized trees may take 10–20 business days and include a delivery appointment.
If your order has been placed but you have not received tracking information within 5 business days, please reach out. We will confirm your order status and expected ship date.